Delivery Prices & Information

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What do the delivery charges mean ?

Our delivery charges are per order and not per item, regardless of how heavy your order is you only pay one charge providing its going to one address.



1) Mainland UK 4-7 working day service  £6.95 per order to one address.  This does not include a Saturday, Sunday or public holidays.  This is not a guaranteed service, items can be a little quicker or slower than the days stated. 
2) OFF SHORE - UK Islands, Ireland, Channel Isles is POA  and will depend on weight of your order, (select international) . We will email you the cost of shipping your order before going ahead with your order.Please note your order will not be processed until you have chosen and paid for your shipping and order. Price will be based on weight.
3) International service POA. If you wish a price for overseas delivery please email you order to us select international shipping, sales order will then be generated for you with the full amount to pay to,  price for your order based on its weight and destination.   Please note that your order will not be processed until you have chosen and paid for your shipping and order.  International means anywhere outside the United Kingdom.  
International parcels paid for by PAYPAL have to go tracked
4) Sample delivery service - POA
5) Pick up myself -   You can select this option if you want to send in your own carrier, or pick up in person rather than pay our delivery charge.  Once you have placed your order you will be notified when it is ready.  After which you will then need to notify us of which day you want to pick up your order.  Your order will then be made ready for collection on your chosen date. 
6) Re-delivery charges are applicable for customer's not in, where there has been 2 failed attempts, and or card left to contact courier and goods are returned to Northern Lights undelivered including a handling administration charge.   Please ensure that you have left clear instructions on what to do if you are not home and have provided an correct contact telephone number for the courier to contact you.
Note:  Our standard delivery service is not  guaranteed to arrive within a certain time frame, a claim can only be made if the item has not arrived within 30 days of despatch subject to our terms and conditions. We can also only send proof of shipping/posting for this service.  If you wish your order to be fully tracked and insured please ask for this service - cost aprox £25.00 extra on top of delivery charge. Items that are not delivered or collected at a local depot by the customer within 14 days of arriving at destination  will be deemed a failed delivery.   Our drivers are only obliged to make one attempt to deliver, but in most cases will make two free of charge.  After which you will need to contact the depot or us to re-arrange your delivery if possible, after which the parcel will be returned to ourselves (this can take up to 30 days)  an additional delivery charge may be charged to re-send
the item.
NEED A QUICK DELIVERY - Just email us with details of what you wish to order - we can advise you on an order to order basis.
Additional Information:-
Carrier services we use are independent from our company therefore we are not responsible if they do not deliver within the constraints set.   We can only offer refund  of  your carriage paid if your order does not arrive by a "prior agreed date made with us"  or your order is longer than 30 days from date despatch without any notification from us about a problem with your order.    Delivery charges quoted are based on goods being in stock,  for out of stock items our back order policy applies.  We can inform you of stock availability upon request.